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I hope I can get my money back. I meant to sign up with securustech.net and somehow I got this website and I didn’t deposit any prepaid funds and I haven’t received any calls and it charged me 45.98!! Did others get their money back? There’s no number to call, I will...
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Anonymous
Sprichard

Hi- I am interested in talking to you about your experience with this company. Can you please contact me? sfprichard@yahoo.com

#1052992
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I swear I wished I read these reviews before I wasted my *** $30.00 .. Babbbbbbbbbbbbbbbby I'm furious and Heated to the MAX! Scamming people out of their money , I emailed I guess their direct email , haven't gotten a response. Today is December 1st, 2016. I did my...
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1.0
#965171
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I wish I had read the reviews before I got mixed up with these guys. All I wanted was more information before I be charged. they take you through all these steps. In my grand baby words "I am mad mad mad". I should have Known better when they didn't have a phone number...
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1.0
I didn't like
  • No number to call
  • No number to call and must pay up front
  • Overall experience with them
#965116
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SecurusTel - TOTAL MESS SCAM

SecurusTel
#1102449
1.0
Details
I was trying to get unlimited minutes for a family member that is incarcerated to be able to call but unfortunately this was a scam bc the jail told me that dont even have such a thing as of unlimited minutes so thats 49.98 they got from me.
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Discounts and Special Offers
Price Affordability

SecurusTel - Cancel

SecurusTel
#1102167
I have not heard from them . I sent them an email asking them to cancel. I ordered the wrong service.(45.98)
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SecurusTel - Very unprofessional
1/1

SecurusTel - Very unprofessional

SecurusTel
#1062802
Money was took out of my account without me confirming anything
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Short Review on April 25, 2017

SecurusTel
#1039287
Its a scam they take your money without properly informing you of the charges.
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I pay 30.00 dollars on 11/30/20/16 i didnt get anyinmate call from the jail i pay by a credit card they owning me my money back i want my mony my address is 503 cherokee ave lot 28 waycross ga. 31501 my cel number is 386.916/0855 thank u my name michael smith
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Anonymous
Cathy

Same story as everyone else. Paid, got a phone number to use but my daughter tried to call me on it but didnt work. They owe me 29.95 x 3 so far! We should file a class action...

3.6
#963492
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After signing up for an account i realized it was really unnecessaryvso i cancelled online. After not receiving my refund still for a couple weeks i called 5616009356, then pushed 9 to speak with a rep. She informed me that the online cancellation does NOT prompt a...
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#930791
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Securtel charges $29.99 for "unlimited" calls from inmates. They don't tell you upfront that ALSO, you STILL have to keep money on your inmates Securus phone account just like before, because you are still charged all the facility fees, taxes and money per minute in...
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Anonymous
SRoss

Yes. This is a rip off...makes it sound like you're saving but its more..i only send a few post cards to my guy and cancelled it

#884172
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Got service by mistake was searching for SecurusTech and Securustel came up. They said cancel anytime but no way to contact them to cancel. I'm still trying to cancel. Filed dispute with my card but haven't got any feedback except that it is being investigated. I...
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Anonymous
Anonymous

I cancelled my card today as I could not get hold of anyone. I saw no other way and filed a statement with the bank who is going to look into it and hopefully get my money ba...

Anonymous
Anonymous

I Just Want My Money Back You Guys Send My Information Wrong When i Wrote All My Info Right And Wen I Press send it went to something else please give me my money back i Need ...

#829374
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They took my Money and I want it BACK, 29.99!!! FRAUD, FRAUD, FRUAD!! Like they say, READ BEFORE YOU SIGN!! I'M PISSED! I cant call them to cancel and I didn't get the services the had stated. How can I send those "smitches" an email to cancel. I'm going to the...
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Anonymous
Anonymous

How can i get my moneyback? They arent clear upfront i dont want to set up an advanced connect account ive already funded the inmate debit account thats what we use..... This ...

I didn't like
  • No number to call and must pay up front
#817246
Reply to reviews
if you use visa or MasterCard file a fraud report with your bank! by doing this the banks will investigate and return the money immediately back untill the case is investigated. the phone number securustel is using is 800-219-9545 good luck on this! I hope this helps...
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Anonymous
Mad Mom

Thanks so much for posting this! They got my daughter for $30 -charged her correctly for 2 deposits but then fraudulently added a charge, under another name! She called her ...

Anonymous
Anonymous

So how do i do it just call the 800 number cause i canceled my account with them still having got my money back it was just last week

#817044
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SecurusTel Products and Services

I do not have an account and you charge my credit card
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Anonymous
Gloria

Same thing happened to us they have taken a little over 150 since August !!:/ We are very upset by this and don't even know what it's for .... I've been reading it's to contac...

Mescalero, New Mexico
#811947
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