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I signed up for Securustel inmate calling unlimited. They took over $62.00 from my account, then have charged me again another $29.99 this month. I still have no local number from them. Have tried to find a phone number to call them and cannot find one. I am filing a...
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1.0
Prattsville, Arkansas
#806142
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Same here, I agree with everyone who has written a bad review. They take advantage of people who are in desperate need. I will also make a report. DO NOT USE THIS COMPANY. THEY ARE SCAMMERS. There is no where to remove your credit card number and I didn't sign up for...
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Anonymous
Anonymous

This site is a complete scam.. DO NOT USE THIS... THEY WILL TAKE YOUR MONEY AND YOU HAVE NO WAY OF CONTACTING OR SPEAKING TO ANYONE.. STAY AWAY

1.0
#801774
Reply to reviews

This is a great service for anyone getting charged for long distance jail calls. I see some people complaining but they are *** and don't read what these guys do. They actually save you money fools. They also don't charge you to see their website. Makes no sense...
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Anonymous
Anonymous

SCAM!!!

Anonymous
Anonymous

I am writing to contridict you! I to went and tried to set up an account and the sight said there was a problem contact securustel support through e-mail only! I found out thr...

#790928
Reply to reviews
Rip off of $29.99, they claim it allows unlimited calling. However when the number is provided and the inmate calls it only is a normal collect call. Services they claim are not provided. This company is a rip off and I would highly recommend saving your money bc...
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Anonymous
Anonymous

I am glad I didn't put in my info!!!!! I was about to do it but I decided to look this up first and thanks to all this comments there is no way I would pay up!!!!!!! sounded t...

Anonymous
Anonymous

Yes this is a fraud company can't believe this ***...please b WARE if this company thank u

1.0
Mantua, Ohio
#787944
Reply to reviews
No phone line , No support what so ever! How can you run a bushiness this way ! Purchased this product , that did not seem to be what i needed , so the next day i logged in to cancel , but it does not give the option to call , email , or request a refund which is shady...
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1.5
I didn't like
  • Must pay upfront before seeing site
  • No number to call
#787562
Reply to reviews

Wasted $29.99 on a scam. Very upset! DO NOT TRUST THIS COMPANY. DO NOT SPEND MONEY HERE, PLEASE! I am trying to save others from my frustration. They make you pay upfront before you even enter the site. Once in the site, it does not allow you to do anything other...
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Anonymous
Anonymous

contact sucurustech. they will issue a phone number so you can use so you can receive calls from the facility of your choosing. I also had the same issue but read more on the ...

Anonymous
Anonymous

This is what just happen to me sad part is there is no contact number so I had to call my bank to make a complaint smh a rip off

I didn't like
  • Must pay upfront before seeing site
  • No number to call
#785469
Reply to reviews

Securustel Inmate Phone Service Review

SecurusTel
#1032017
1.0
Details
Service didn't do what they said it would. Service cost more than they said it would. Never used the service. Didn't get a fullbrefund
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Advertised vs Delivered
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Warranty
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Securustel Account Review

SecurusTel
#980057
1.0
Details
Omg they keep taking money out of my bank account and it overdraft 2x already i want my money back or im suing
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Volushia Cty Jail Phone Svc Review

SecurusTel
#968721
1.0
Details
They took money from my acct, gave me phone number to be used and wouldnt work from the jail kerp trying to contact by phone, hang on forever and nobody answers call.
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Short Review on December 03, 2016

SecurusTel
#966219
1.0
Details
This guys are scammers, I couldn't contacted them I call my credit card company and I got full Refound from my bank not from this ***, call your bank and fill a dispute. Don't let this rats steal your money
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Advertised vs Delivered
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Short Review on December 02, 2016

SecurusTel
#966007
1.0
Details
This company is scammer, they just took my money and I couldn't made a single phone call, I tried to contact them but is not way to do it.
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Customer service

Securustel Account Review

SecurusTel
#958227
They steal people's money before explaining the details of their service... highly, highly upset. If I'm not refunded, a lawer will be introduced. This is wrong, and I will not be a victim of abuse.
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SecurusTel Inmate Calling Services Review

SecurusTel
#957298
All I am looking for id a customrr service #.
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SecurusTel Phone Service Review

SecurusTel
#953468
i want a *** refund if i dont get one im getting my lawyer and im sueing you guys stop stealing money from people if i dont get a refund you will hear feom my lawyer
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Short Review on October 15, 2016

SecurusTel
#937015
Just waisted 30.00 I need my money bacl
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SecurusTel Phone Service Review

SecurusTel
#934088
Similar to the other complaints. SecurusTel promises unlimited calling but it's not so. Not only did securusTel charfe me $29.99 plus a fee but I also had to pay another site to use the number they gave me. Basically I'm charged twice!! I've emailed them. I'm hoping to receive a full refund.
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Short Review on October 09, 2016

SecurusTel
#933838
*** *** company it's a scam DO NOT USE THIS *** WEBSITE THEY WILL TAKE YOUR MONEY !!!!!
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Securustel Account Review

SecurusTel
#933768
My account is auto pay. And it doesn't....? Why? Try calling phone number and it says "I have no credits, good by". I can't pull up my account info? I can't see any transactions and or costing? What can I do to get this fixed? Pirate14z@icloud.com
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Short Review on October 09, 2016

SecurusTel
#933759
No person to talk to and the customer service number keeps hanging up saying no credits
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Unlimited Inmate Calling Review

SecurusTel
#933316
Y'all have an ad for unlimited calls I went to that site and I paid the29.99and your system said unable to process payment .I followed same steps same thing,But the next day I had a29.99 missing from my debit card.Y'all don't give a phone# to call I think y'all are a scam and I want my money back.you are scamming people
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Securustel Inmate Phone Service Review

SecurusTel
#931239
I completely agree with everything the person said. A TOTAL waste of $30!!! You DO NOT get unlimited calls and is a total LIE. Total rip off and I will not let this go until it is resolved and I get my refund. Utterly ridiculous. And I want a response ASAP.
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Short Review on October 05, 2016

SecurusTel
#931216
Refund all my money back
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Securustel Inmate Phone Service Review

SecurusTel
#921277
I paid 29.99 for unlimited call from New Orleans City Jail. I live om Nrw Orleans this plan only benefits long distance calls I still have to pay $3 fee plus .21 cent instead of .25 cents. Your online Ad is deceptive and misleading. Cancel the Account and Refund reqiesyed
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Short Review on September 18, 2016

SecurusTel
#921026
1.0
Details
I do not appreciate the deception of your online ad. I would like to cancel your services and be refunded my $20.00 please.
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Securustel Account Review

SecurusTel
#908851
29.99 was taken from my acc.at 3:58 pm. Today Aug ,28 and i did request it o please put it back into myacc.Patricia Brown
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Short Review on August 09, 2016

SecurusTel
#897606
1.0
Details
Agree with everyone paid 30$ n no way to get a phone# to try n get a refund since i couldnt use their services
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Short Review on June 04, 2016

SecurusTel
#859870
Your site is very misleading and I want my money back. You have no phone number to contact you anywhere on your site. I'm contacting my bank and also filing a complaint against your company. I've contacted a lawyer for legal help
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SecurusTel Inmate Calling Services Review

SecurusTel
#842694
I want my money back you guys are the wrong company
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Short Review on April 13, 2016

SecurusTel
#829442
I feel the same way the pissed off customer feels! No phone number totally misleading information and this consumer needs to be shut down!!! They are running on a lie!!!
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Securustel Account Review

SecurusTel
#827672
I signed up with this company so that my son can call from jail the company took my money but i still have no results
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Short Review on April 11, 2016

SecurusTel
#827572
Y'all Took MY Money off Of My Card and I want My Money back, I can't even Use the account that I never was even able to Create so where is My Money?
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SecurusTel Phone Service Review

SecurusTel
#823395
This place or whatever it is it's a joke no contact information u can't email them n its a shame they take people money that are desperate to talk to there love ones n cant they better have insurance cause there going to hear from my lawyer someone needs to put a stop to it
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Securustel Inmate Phone Service Review

SecurusTel
#818688
PISSED OFF! THIS IS A RIP OFF! I GOT CHARGED 2 TIMES AND HAVE NOT STARTED AN ACCOUNT, IF THAT ISNT BAD ENOUGH MY SON STILL CANT CALL HOME! I WANT MY MONEY BACK! *** SCAM
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SecurusTel Phone Service Review

SecurusTel
#815881
Securustel took money off my account and basically didn't let me approve it. It just happen like, I get a text on my phone which im holding cus i'm signing up for calls, so im like *** soooooooo am I done registering, I want my money back. I wish I read the rewiews, I'm pissed, no contact number.
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