Product: Securustel Inmate Phone Service Clear all filters (14 of 14 reviews match)
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I hope I can get my money back.I meant to sign up with securustech.net and somehow I got this website and I didn’t deposit any prepaid funds and I haven’t received any calls and it charged me 45.98!! Did others get their money back? There’s no number to call, I will...
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Anonymous
Sprichard

Hi- I am interested in talking to you about your experience with this company. Can you please contact me? sfprichard@yahoo.com

Product
Securustel Inmate Phone Service
#1052992
Reply to reviews

I wish I had read the reviews before I got mixed up with these guys.All I wanted was more information before I be charged. they take you through all these steps. In my grand baby words "I am mad mad mad". I should have Known better when they didn't have a phone number...
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1.0
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Securustel Inmate Phone Service
I didn't like
  • Overall experience with them
  • No number to call and must pay up front
  • No number to call
#965116
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I pay 30.00 dollars on 11/30/20/16 i didnt get anyinmate call from the jail i pay by a credit card they owning me my money back i want my mony my address is 503 cherokee ave lot 28 waycross ga. 31501 my cel number is 386.916/0855 thank u my name michael smith
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Anonymous
Cathy

Same story as everyone else. Paid, got a phone number to use but my daughter tried to call me on it but didnt work. They owe me 29.95 x 3 so far! We should file a class action...

3.6
Product
Securustel Inmate Phone Service
#963492
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99 of your money so that's not exactly true. This service may be cheaper for some folks, but not for us. They can't (or won't) give you the rates up front. Basically, you have to pay $10.00 to find out if it's beneficial or not. As far as I can tell, Securustel and...
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Anonymous
SRoss

Yes. This is a rip off...makes it sound like you're saving but its more..i only send a few post cards to my guy and cancelled it

Product
Securustel Inmate Phone Service
#884172
Reply to reviews

I signed up for Securustel inmate calling unlimited. They took over $62.00 from my account, then have charged me again another $29.99 this month. I still have no local number from them. Have tried to find a phone number to call them and cannot find one. I am filing a...
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1.0
Prattsville, Arkansas
Product
Securustel Inmate Phone Service
#806142
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Rip off of $29.99, they claim it allows unlimited calling. However when the number is provided and the inmate calls it only is a normal collect call. Services they claim are not provided. This company is a rip off and I would highly recommend saving your money bc...
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Anonymous
Anonymous

I am glad I didn't put in my info!!!!! I was about to do it but I decided to look this up first and thanks to all this comments there is no way I would pay up!!!!!!! sounded t...

Anonymous
Anonymous

Yes this is a fraud company can't believe this ***...please b WARE if this company thank u

1.0
Mantua, Ohio
Product
Securustel Inmate Phone Service
#787944
Reply to reviews

Wasted $29.99 on a scam. Very upset! DO NOT TRUST THIS COMPANY. DO NOT SPEND MONEY HERE, PLEASE! I am trying to save others from my frustration. They make you pay upfront before you even enter the site. Once in the site, it does not allow you to do anything other...
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Anonymous
Anonymous

contact sucurustech. they will issue a phone number so you can use so you can receive calls from the facility of your choosing. I also had the same issue but read more on the ...

Anonymous
Anonymous

This is what just happen to me sad part is there is no contact number so I had to call my bank to make a complaint smh a rip off

Product
Securustel Inmate Phone Service
I didn't like
  • No number to call
  • Must pay upfront before seeing site
#785469
Reply to reviews

SecurusTel - TOTAL MESS SCAM

#1102449
1.0
Details
I was trying to get unlimited minutes for a family member that is incarcerated to be able to call but unfortunately this was a scam bc the jail told me that dont even have such a thing as of unlimited minutes so thats 49.98 they got from me.
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Securustel Inmate Phone Service Review

#1032017
1.0
Details
Service didn't do what they said it would. Service cost more than they said it would. Never used the service. Didn't get a fullbrefund
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Securustel Inmate Phone Service Review

#931239
I completely agree with everything the person said. A TOTAL waste of $30!!! You DO NOT get unlimited calls and is a total LIE. Total rip off and I will not let this go until it is resolved and I get my refund. Utterly ridiculous. And I want a response ASAP.
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Securustel Inmate Phone Service Review

#921277
I paid 29.99 for unlimited call from New Orleans City Jail. I live om Nrw Orleans this plan only benefits long distance calls I still have to pay $3 fee plus .21 cent instead of .25 cents. Your online Ad is deceptive and misleading. Cancel the Account and Refund reqiesyed
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Securustel Inmate Phone Service Review

#818688
PISSED OFF! THIS IS A RIP OFF! I GOT CHARGED 2 TIMES AND HAVE NOT STARTED AN ACCOUNT, IF THAT ISNT BAD ENOUGH MY SON STILL CANT CALL HOME! I WANT MY MONEY BACK! *** SCAM
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Securustel Inmate Phone Service Review

#795669
I tried to add funds to my Securus tech account and my address was invalid but bank account was approved, they took my money and I got no service. I'm very very very upset. All I want is my money back.
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Securustel Inmate Phone Service Review

#786024
Do not use, ripoff artists. They took my payment a week ago and I still don't have the access calling you but it would be a good day 6number. It is impossible to contact these scumbags. They list no phone numbers and when I try to contact from site it will not allow email to go through. I will have to go through credit card dispute to get my money back.
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