Product: Securustel Inmate Phone Service Clear all filters (18 of 18 reviews match)
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SecurusTel - Shitty

The service is a scam I want my money back
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Securustel Inmate Phone Service
#1234544
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In December I found out our son was incarcerated.We received so many calls collect, and they were expensive so I searched for some other alternative. I wanted to save on inmate calls, I found a website supposedly with advice by a former inmate; and it linked to...
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Securustel Inmate Phone Service
#1215779
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SecurusTel - Never used this site before

What happen was i got this site mixed up and this is the wrong site and this site and another site i don't need any more because the person is home now and i"m asking for a refund please
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Securustel Inmate Phone Service
#1201172
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SecurusTel - TOTAL MESS SCAM

I was trying to get unlimited minutes for a family member that is incarcerated to be able to call but unfortunately this was a scam bc the jail told me that dont even have such a thing as of unlimited minutes so thats 49.98 they got from me.
1.0
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Securustel Inmate Phone Service
#1102449
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I hope I can get my money back.I meant to sign up with securustech.net and somehow I got this website and I didn’t deposit any prepaid funds and I haven’t received any calls and it charged me 45.98!! Did others get their money back? There’s no number to call, I will...
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Anonymous
Nene

Unfortunately I made the same mistake do u guys have a phone number I can contact to get my refund

Anonymous
Pamela

They did the same thing to me! Unauthorized charge and only want to give me a partial refund for something I never knew I purchased in the first place!

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Securustel Inmate Phone Service
#1052992
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Securustel Inmate Phone Service Review

Service didn't do what they said it would. Service cost more than they said it would. Never used the service. Didn't get a fullbrefund
1.0
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Securustel Inmate Phone Service
#1032017
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Securustel Inmate Phone Service Review

They took money from my acct, gave me phone number to be used and wouldnt work from the jail kerp trying to contact by phone, hang on forever and nobody answers call.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Securustel Inmate Phone Service
#968721
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I wish I had read the reviews before I got mixed up with these guys.All I wanted was more information before I be charged. they take you through all these steps. In my grand baby words "I am mad mad mad". I should have Known better when they didn't have a phone number...
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1.0
Product
Securustel Inmate Phone Service
I didn't like
  • Overall experience with them
  • No number to call and must pay up front
  • No number to call
#965116
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I pay 30.00 dollars on 11/30/20/16 i didnt get anyinmate call from the jail i pay by a credit card they owning me my money back i want my mony my address is 503 cherokee ave lot 28 waycross ga. 31501 my cel number is 386.916/0855 thank u my name michael smith
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Anonymous
Cathy

Same story as everyone else. Paid, got a phone number to use but my daughter tried to call me on it but didnt work. They owe me 29.95 x 3 so far! We should file a class action...

3.6
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Securustel Inmate Phone Service
#963492
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Securustel Inmate Phone Service Review

I completely agree with everything the person said. A TOTAL waste of $30!!! You DO NOT get unlimited calls and is a total LIE. Total rip off and I will not let this go until it is resolved and I get my refund. Utterly ridiculous. And I want a response ASAP.
Product
Securustel Inmate Phone Service
#931239
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