I wish I had read the reviews before I got mixed up with these guys. All I wanted was more information before I be charged.
they take you through all these steps. In my grand baby words "I am mad mad mad". I should have Known better when they didn't have a phone number you can call. the least they can do is set up a way you can chat with them online.
I decided to dispute my charges with my bank. This is crazy how they rip people off. I am so disappointed.
I really do not expect them to get back in touch with me. I'm glad I removed my debit card information before they got a chance to call me again.
Product or Service Mentioned: Securustel Inmate Phone Service.
Reason of review: Not as described.
Monetary Loss: $30.
Preferred solution: Full refund.
I didn't like: Overall experience with them, No number to call, No number to call and must pay up front.