Mantua, Ohio
Not resolved
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Website
5 comments

Rip off of $29.99, they claim it allows unlimited calling. However when the number is provided and the inmate calls it only is a normal collect call.

Services they claim are not provided. This company is a rip off and I would highly recommend saving your money bc you get nothing but scammed. There is no customer service information besides an online form on their website to dispute or ask for a refund either.

Once your account is setup it is absolutely useless. WHAT A SCAM.

Product or Service Mentioned: Securustel Inmate Phone Service.

Reason of review: EVERYTHING!!!!.

Monetary Loss: $30.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Feb 11, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Kansas City, Missouri, United States #1274373

I am glad I didn't put in my info!!!!! I was about to do it but I decided to look this up first and thanks to all this comments there is no way I would pay up!!!!!!! sounded to good to be true.

Anonymous
#1193197

Yes this is a fraud company can't believe this ***...please b WARE if this company thank u

Anonymous
#1129304

They charge my cc and I dont even have an account

Anonymous
#1110894

I was the original poster of this, I have contacted the company at support support@securustel.com they have claimed they are issuing me a full refund. We will see if it processes.

Anonymous
#1110192

Also, when the inmate calls the number to try to connect it shows in your account as a transaction or call so technically they can claim that they provided a service when in reality all they did was attempt to connect a collect call. So good luck disputing it.

You May Also Like